Contact information

Contact Shop TREAT Medspa

We’re here to help with your order, product recommendations, or any questions about our skincare and wellness collections.

Our team is committed to providing a seamless shopping experience and expert support for every TREAT client.

Customer Care

For order questions, product returns, or account inquiries:
📧 hello@treatmedspa.com
📞 646-849-2580
Please include your order number and full name in your message so we can assist you quickly.

Our customer care team is available Monday–Friday, 10 AM – 6 PM EST (excluding holidays).

Shipping & Returns

• For details on exchanges or store credit for unopened products, view our Refund Policy →
  

• For information about shipping, visit our Shipping Policy →
  

Product & Treatment Questions

Need help choosing the right product or learning how to pair at-home care with your in-clinic treatments?
Our licensed estheticians are happy to guide you.
Email hello@treatmedspa.com and include your skin goals or concerns — we’ll tailor a recommendation for you.

Headquarters

TREAT Medspa
244 Fifth Avenue, Floor 3
New York, NY 10001